1. Digital delivery
Source-code products are digital goods delivered after payment through your order page. Because access can be provided immediately and digital files cannot be returned in the same way as physical goods, refund eligibility depends on the reason for the request, download activity, applicable law, and whether we can resolve the problem.
2. When a refund may be available
Please contact us promptly if any of the following applies:
- You were charged more than once for the same product because of a checkout or system error.
- The delivered archive is missing, corrupt, or cannot be downloaded after reasonable troubleshooting.
- The product materially differs from the description shown at the time of purchase.
- A verified technical defect prevents the delivered project from being used in its stated supported environment and we cannot provide a reasonable fix.
- Applicable consumer law gives you a non-waivable right to cancel or receive a refund.
3. Requests that are generally not eligible
Subject to applicable law, we generally do not refund a correctly delivered product because you changed your mind after accessing it, lack the required development skills or equipment, use an unsupported environment, no longer need the project, or do not obtain approval from Apple or another marketplace. Product pages should be reviewed before purchase.
4. How to request a refund
Send your request within 14 days after purchase to yxcit0806@126.com. Include the email used at checkout, Paddle transaction ID, purchased product or Apple ID, a clear description of the problem, and relevant error details. Do not include full card details or passwords. The 14-day request period does not reduce any longer period required by applicable law.
5. Review and processing
We may ask for reasonable information needed to reproduce the issue and may offer a replacement download, corrected file, or technical guidance first. Paddle, as merchant of record, may review and process the refund. Approved refunds are returned to the original payment method. Bank and payment-network processing times vary.
6. Effect of a refund
When a purchase is refunded or reversed, its download access ends and the license for that source-code product is revoked. You must stop using and distributing derivatives that rely on the refunded license and delete copies of the refunded source package, except where law requires retention.
7. Payment disputes
If you do not recognize a charge or believe a payment is incorrect, contact us or Paddle support first so the transaction can be investigated quickly. This does not limit your rights with your payment provider.
Refund contact
Email yxcit0806@126.com with your Paddle transaction ID and order email. We will review the request against this policy and applicable law.
